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General

If you have received an email or SMS from JioCloud stating that your account will be deleted, it is likely that you have not logged in to your account in a while. As per our T&C, JioCloud has a policy of deleting inactive accounts. To prevent your account from being deleted, you must login to JioCloud before the account deletion date. You can find the account deletion date in the email or SMS that you received from JioCloud.

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JioCloud FAQs

JioCloud FAQs

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How do I uninstall JioCloud from my mobile/desktop?

What happens after I uninstall JioCloud app from my mobile/desktop?

How do I delete my JioCloud account?

What happens if I permanently delete my JioCloud account?

Can I cancel my account deletion request?

Why did I receive an email or SMS from JioCloud saying that my account would be deleted?

What happens to my data if I do not log in to my JioCloud account for a long time?

If I have logged into my account and still receive an account deletion email, will the deletion process be stopped?

Will I lose my data if JioCloud deletes my account?

Why have I received an SMS from JioCloud saying that my account will be deleted even though I am not a JioCloud user?

How can I prevent JioCloud from deleting my account?

If I want to discontinue using JioCloud, how can I recover my data before closing the account?

Is there some payment required to prevent JioCloud account deletion?

I forgot my JioCloud login credentials. How can I recover them?