JioCloud FAQs

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General

If you have not accessed your JioCloud account for more than a year, JioCloud reserves the right to delete the account and all associated data as per our T&C. However, we will notify you via email or phone, giving you a final chance to activate your account.

For detailed terms and conditions, you can refer to this link.

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JioCloud FAQs

General

Backup and Upload

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Account Settings

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Uninstall/Delete JioCloud

Further Assistance

General

General

How do I uninstall JioCloud from my mobile/desktop?

What happens after I uninstall JioCloud app from my mobile/desktop?

How do I delete my JioCloud account?

What happens if I permanently delete my JioCloud account?

Can I cancel my account deletion request?

Why did I receive an email or SMS from JioCloud saying that my account would be deleted?

What happens to my data if I do not log in to my JioCloud account for a long time?

If I have logged into my account and still receive an account deletion email, will the deletion process be stopped?

Will I lose my data if JioCloud deletes my account?

Why have I received an SMS from JioCloud saying that my account will be deleted even though I am not a JioCloud user?

How can I prevent JioCloud from deleting my account?

If I want to discontinue using JioCloud, how can I recover my data before closing the account?

Is there some payment required to prevent JioCloud account deletion?

I forgot my JioCloud login credentials. How can I recover them?