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If you're looking to retrieve your JioCloud data before closing your account, follow these steps:

1. Log in to your JioCloud account and select the files and folders you want to save.

2. Click on "Download" to save all selected data to your local drive.

Alternatively, you can use the JioCloud Windows or Mac app:

1. Download and install the JioCloud app for Windows or Mac from the provided link.

2. Launch the app and log in using your JioCloud account credentials (email or phone number).

3. Choose "Sync everything in JioCloud" on the selective sync screen to sync all files to your device.

4. Your files will sync to a folder named "JioCloud," accessible from the JioCloud icon in the system tray or quick access menu.

5. Once synced, your files will be available locally on your device.

We're also developing a takeout service, which will be available soon. Stay tuned for updates on this feature.