JioCloud FAQs

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General

Mobile App: If you wish to uninstall the JioCloud app, you can uninstall it from your phone by deleting it like any other installed app.

Desktop App: The JioCloud app for Windows PC can be uninstalled using the 'Uninstall' application in the JioCloud program files folder. The JioCloud app for Mac can be uninstalled by sending the application to 'Trash' and then emptying the trash.

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JioCloud FAQs

General

Backup and Upload

Features

Account Settings

JioCloud on Devices

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Uninstall/Delete JioCloud

Further Assistance

General

General

How do I uninstall JioCloud from my mobile/desktop?

What happens after I uninstall JioCloud app from my mobile/desktop?

How do I delete my JioCloud account?

What happens if I permanently delete my JioCloud account?

Can I cancel my account deletion request?

Why did I receive an email or SMS from JioCloud saying that my account would be deleted?

What happens to my data if I do not log in to my JioCloud account for a long time?

If I have logged into my account and still receive an account deletion email, will the deletion process be stopped?

Will I lose my data if JioCloud deletes my account?

Why have I received an SMS from JioCloud saying that my account will be deleted even though I am not a JioCloud user?

How can I prevent JioCloud from deleting my account?

If I want to discontinue using JioCloud, how can I recover my data before closing the account?

Is there some payment required to prevent JioCloud account deletion?

I forgot my JioCloud login credentials. How can I recover them?