JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



It is not possible to delete your JioCloud account at the moment. If you do not wish to use JioCloud anymore, you can do the following things-

  1. Delete all the uploaded files, contacts and messages from JioCloud app.
  2. Turn off auto backup from app settings.
  3. Delete your boards and if you have other boards with members then you can leave those boards after deleting your content from them.
  4. Clear trash. To access trash, go to app settings or JioCloud website
  5. Uninstall app and logout from the website.