JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


It is not possible to delete your JioCloud account at the moment. If you do not wish to use JioCloud anymore, you can do the following things-

  1. Delete all the uploaded files, contacts and messages from JioCloud app.
  2. Turn off auto backup from app settings.
  3. Delete your boards and if you have other boards with members then you can leave those boards after deleting your content from them.
  4. Clear trash. To access trash, go to app settings or JioCloud website
  5. Uninstall app and logout from the website.