JioCloud FAQs

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General

If you don't want your JioCloud account any longer, you can delete it by following the below steps:

Android & IOS:

Go to the "Settings" section of the JioCloud app.
Click on "Delete Account" and tap "Yes" when prompted for confirmation.
You will be logged out of JioCloud, and your account will be deleted within 30 days.

Web:

Go to the "User Profile" page on JioCloud.
Go to "Security" and Access and click on "Delete" and select "Yes, Delete Account" when prompted for confirmation.
You will be logged out of JioCloud from all devices, and your account will be deleted within 30 days.

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Further Assistance

General

General

How do I uninstall JioCloud from my mobile/desktop?

What happens after I uninstall JioCloud app from my mobile/desktop?

How do I delete my JioCloud account?

What happens if I permanently delete my JioCloud account?

Can I cancel my account deletion request?

Why did I receive an email or SMS from JioCloud saying that my account would be deleted?

What happens to my data if I do not log in to my JioCloud account for a long time?

If I have logged into my account and still receive an account deletion email, will the deletion process be stopped?

Will I lose my data if JioCloud deletes my account?

Why have I received an SMS from JioCloud saying that my account will be deleted even though I am not a JioCloud user?

How can I prevent JioCloud from deleting my account?

If I want to discontinue using JioCloud, how can I recover my data before closing the account?

Is there some payment required to prevent JioCloud account deletion?

I forgot my JioCloud login credentials. How can I recover them?