JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



JioCloud provides you an option to invite your friends to JioCloud using a unique referral code. If they join JioCloud using your referral code, you get 5GB bonus JioCloud storage for each user who joins. Your friend will also receive an additional 5GB JioCloud storage (apart from the basic storage that each user gets on sign-up).

Please note:

  • The 5GB referral storage is for limited period (please refer T&Cs for details) and can be changed anytime by JioCloud without prior notice.
  • You will get bonus storage for new users only, and only if the user joins with your referral code.