JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


JioCloud provides you an option to invite your friends to JioCloud using a unique referral code. If they join JioCloud using your referral code, you get 10GB bonus JioCloud storage for each user who joins. Your friend will also receive an additional 10GB JioCloud storage (apart from the basic storage that each user gets on sign-up).

Please note:

  • The 10GB referral storage is for limited period (please refer T&Cs for details) and can be changed anytime by JioCloud without prior notice.
  • You will get bonus storage for new users only, and only if the user joins with your referral code.