JioCloud FAQs

Categories

JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance

General

You will not get bonus storage if:

  1. You have already done 5 referrals and earned 50GB bonus space.
  2. The person with whom you shared your referral code was an existing JioCloud user and had already logged in to JioCloud earlier.
  3. The person with whom you shared your referral code was a first-time user but didn’t apply your referral code after login.