JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


Open the JioCloud app -> Go to 'Refer and Earn' section -> Send invite code message via SMS, email, chat or social media app (WhatsApp, Facebook, Messenger, Twitter, Gmail etc.) installed on your phone. Your friend will receive link for JioCloud app on Google Playstore/Apple App Store. Your friend will have to enter the referral code after signing-in. Once the user successfully signs in using your referral code, you will receive referral bonus storage in maximum 48 hours.