JioCloud FAQs


File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesAlbums & Suggested AlbumsSharingSearchSpotlightsDocument Editing & VersioningPrivate FolderDocument ScannerTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC

Login IssuesLoss or Deactivation of Jio Number



Open the JioCloud app -> Go to 'Refer and Earn' section -> Send invite code message via SMS, email, chat or social media app (WhatsApp, Facebook, Messenger, Twitter, Gmail etc.) installed on your phone. Your friend will receive link for JioCloud app on Google Playstore/Apple App Store. Your friend will have to enter the referral code after signing-in. Once the user successfully signs in using your referral code, you will receive referral bonus storage in maximum 48 hours.