JioCloud FAQs


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Login IssuesLoss or Deactivation of Jio Number



To reset the password for a Private Folder on JioCloud: 

  • Navigate to "Settings" in the Android/iOS apps or go to "Profile > Security & Access" on the JioCloud web.
  • Expand the Private Folder menu and click on the "Reset Password" option.
  • Set up a new password and authenticate using OTP/Passphrase.