JioCloud FAQs

jiocloudenterprisejiotransfer

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesAlbums & Suggested AlbumsSharingSearchSpotlightsDocument Editing & VersioningPrivate FolderDocument ScannerTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC

Login IssuesLoss or Deactivation of Jio Number

General

General

To reset the password for a Private Folder on JioCloud: 

  • Navigate to "Settings" in the Android/iOS apps or go to "Profile > Security & Access" on the JioCloud web.
  • Expand the Private Folder menu and click on the "Reset Password" option.
  • Set up a new password and authenticate using OTP/Passphrase.