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Loss or Deactivation of Jio Number

What happens to my JioAICloud account if I port my number from Jio to another operator?

If you've lost access to your registered mobile number, logging into your JioAICloud account via Mobile number and OTP won't be possible. However, if you've verified an email ID with your JioAICloud account, you can log in using that with OTP. Without a verified email, account recovery isn't feasible due to security reasons.

Alternatively, if you've linked JioAICloud to your Google or Facebook account, you can continue accessing it seamlessly.

  • For further assistance, contact JioAICloud customer care at care.jioaicloud@jio.com, if you're still experiencing login issues.