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Loss or Deactivation of Jio Number

What happens to my JioAICloud account if I lose the sim?

If you lose access to your registered mobile number, logging into your JioAICloud account via mobile number and OTP won't be possible. However, if your JioAICloud account has a verified email ID, you can still log in using it with OTP. Please note, without a verified email ID, account recovery isn't feasible due to security measures.

Alternatively, if you've linked JioAICloud to your Google or Facebook account, you can continue accessing your account seamlessly.

  • For further assistance, contact JioAICloud customer care at care.jioaicloud@jio.com if you encounter any login issues.