File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore
Access your filesBoards & Suggested BoardsDocument ScannerSharingSearchTagsFree up Device SpaceData Export
User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage
JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC
Login IssuesLoss or Deactivation of Jio Number
General
General
If you no longer have access to your registered mobile number, logging in to your JioCloud account via Mobile number and OTP will not be possible. However, if you have a verified email ID linked to your JioCloud account, you can still log in using your verified email ID and OTP. Please note that if you do not have a verified email ID associated with your account, account recovery will not be possible due to security constraints.
Alternatively, if you currently use JioCloud through Google or Facebook login, you can continue to access your account seamlessly without any interruption.
If you're still facing issues accessing your account, you can contact JioCloud customer care at care.jiocloud@jio.com.
