Link has been copied to clipboard

Loss or Deactivation of Jio Number

If you've lost access to your registered mobile number, logging into your JioCloud account via Mobile number and OTP won't be possible. However, if you've verified an email ID with your JioCloud account, you can log in using that with OTP. Without a verified email, account recovery isn't feasible due to security reasons.

Alternatively, if you've linked JioCloud to your Google or Facebook account, you can continue accessing it seamlessly.

  • For further assistance, contact JioCloud customer care at care.jiocloud@jio.com, if you're still experiencing login issues.

If you lose access to your registered mobile number, logging into your JioCloud account via mobile number and OTP won't be possible. However, if your JioCloud account has a verified email ID, you can still log in using it with OTP. Please note, without a verified email ID, account recovery isn't feasible due to security measures.

Alternatively, if you've linked JioCloud to your Google or Facebook account, you can continue accessing your account seamlessly.

  • For further assistance, contact JioCloud customer care at care.jiocloud@jio.com if you encounter any login issues.

If you lose access to your registered mobile number, logging into your JioCloud account via mobile number and OTP won't be possible. However, if you have a verified email ID linked to your JioCloud account, you can log in using that with OTP verification. Please note that without a verified email ID, account recovery isn't possible due to security reasons.

 

Alternatively, if you use JioCloud through Google or Facebook login, you can continue accessing your account seamlessly.

 

  • For further assistance with accessing your account, reach out to JioCloud customer care at care.jiocloud@jio.com.

If you no longer have access to your registered mobile number, you won't be able to log in to your JioCloud account using your mobile number and OTP. However, if you have a verified email linked to your JioCloud account, you can log in using your email address and OTP. Please note that without a verified email, account recovery isn't possible due to security reasons.

Alternatively, if you use JioCloud through Google or Facebook login, you can continue accessing your account without interruption.

  • If you're still having trouble accessing your account, please reach out to JioCloud customer care at care.jiocloud@jio.com.