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General

We don’t support OTP login via Non Jio number. If you had verified your email id in JioCloud earlier, you can continue to login using that verified email id and OTP. If not, you will need to contact customer care on care.jiocloud@jio.com.

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JioCloud FAQs

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I am trying to login into my JioCloud account using my non-Jio mobile number but it says that OTP cannot be sent. Earlier it was working when I had the same number with Jio. What should I do?

I am not able to login into my JioCloud account with Email and OTP. What should I do?

I am trying to login into my JioCloud account with my Jio mobile number and OTP but I am not receiving OTP. What should I do?