We do not support OTP login for non-Jio numbers. If you had previously verified your email address in JioAICloud, you can continue to log in using that verified email address and OTP. If not, please contact customer care at care.jiocloud@jio.com for assistance.
If your email is verified in your JioAICloud account, you should receive an OTP on your email to log in. If you're experiencing issues, contact customer care at care.jiocloud@jio.com. Sometimes, email OTPs may be delayed for various reasons, so please wait for a while if you don't receive it immediately. Also, check your Spam folder as OTP emails can occasionally be redirected there by email providers.
JioAICloud sends a 6-digit OTP for login purposes. If you're not receiving the OTP, please ensure:
·You are using the correct registered mobile number.
·Your device is connected to the network without any generic network issues.
·DND (Do Not Disturb) is not accidentally activated for JioAICloud.
Try restarting your phone or toggling airplane mode on and off. If the issue persists, please contact JioAICloud customer care at care.jiocloud@jio.com with your details and mobile number for further assistance.
Starting March 1, 2025, JioAICloud will discontinue support for social login options such as Google, Facebook, and Apple. Users who previously used these methods will no longer be able to access their accounts via social logins.
Unfortunately, accounts created through social logins will no longer be accessible after March 1st. It's recommended to download and back up your data before this date to prevent any loss.
No, after the discontinuation of social login support, account or data recovery will not be possible for those accounts. Ensure you back up your important data before March 1st.
