JioCloud FAQs


File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesAlbums & Suggested AlbumsSharingSearchSpotlightsDocument Editing & VersioningPrivate FolderDocument ScannerTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC

Login IssuesLoss or Deactivation of Jio Number



Spotlights are created on your JioCloud account if you've uploaded more than 500 photos and and you are actively using JioCloud on any of our clients like on Android, iOS or Web. To make sure you're eligible for Spotlights, keep uploading photos and stay active on the app.