JioCloud FAQs


File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesAlbums & Suggested AlbumsSharingSearchSpotlightsDocument Editing & VersioningPrivate FolderDocument ScannerTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC

Login IssuesLoss or Deactivation of Jio Number



JioPhotos Set Top Box (STB) app permits only read access and hence, you can't edit/upload content from the STB app. However, if you want to upload new files to your JioCloud account, you can use our other JioCloud clients such as Android, iOS, Windows, Mac, JioPhone and Web.