JioCloud FAQs

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General

Please note that your JioCloud account on your feature phone is associated with your Jio Mobile number. To access the same JioCloud account on a smart phone, you can use the same Jio mobile number on the device to get OTP and login. Alternatively, you can also login to JioCloud website using Jio number and OTP for accessing content.

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JioCloud FAQs

General

Backup and Upload

Features

Account Settings

JioCloud on Devices

Backup via MyJio App

Login / Signup

Data Not Found

Uninstall/Delete JioCloud

Further Assistance

General

General

How can I get a JioCloud app for a feature phone (JioPhone)?

How can I login into my JioCloud account on feature phone (JioPhone)?

How do I upload files into my JioCloud account from my feature Phone (JioPhone)?

How do I access my JioCloud content on another smartphone or desktop which I had backed up from my feature phone?

I have bought a new phone. How do I restore my older JioCloud backed-up contacts to my new device?