JioCloud FAQs


File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesAlbums & Suggested AlbumsSharingSearchSpotlightsDocument Editing & VersioningPrivate FolderDocument ScannerTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC

Login IssuesLoss or Deactivation of Jio Number



Please note that your JioCloud account on your feature phone is associated with your Jio Mobile number. To access the same JioCloud account on a smart phone, you can use the same Jio mobile number on the device to get OTP and login. Alternatively, you can also login to JioCloud website using Jio number and OTP for accessing content.