JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



Once you login, a folder named JioCloud is created in your system where all your files are stored. You can choose which files and folders get download to your desktop/laptop folder from your JioCloud account. You can access this folder from JioCloud icon in system tray or from quick access menu.

'JioCloud' folder is created at following locations:-

  1. Mac: Macintosh HD > Users > Machine Name > JioCloud.
  2. Windows: The Folder name and path will be displayed upon login"