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To utilize JioAICloud on your desktop or laptop, you have to download the JioAICloud application for Windows or Mac. You can find the application here. 

Once the application is installed, log in with your credentials to begin using JioAICloud.

Upon logging in, the JioAICloud Desktop application creates a folder named 'JioAICloud' on your system where all your files are securely stored. You have the option to select which files and folders from your JioAICloud account are downloaded to this specific folder on your desktop or laptop.

You can conveniently access the JioAICloud folder either via the JioAICloud icon located in the system or through the Quick Access menu. 

The location of the 'JioAICloud' folder is as follows: 

• Mac: You may select the folder location upon initial login. 
• Windows: The folder's name and path will be provided upon login. 

To upload files or folders to JioAICloud from your desktop, follow these steps: 

• Using Context Menu:  
• Select the files or folders you wish to upload. 
• Right-click on the selection and choose the 'Move to JioAICloud' option from the context menu. This action will move the selected items to your local JioAICloud folder and simultaneously upload them to JioAICloud. 
• Drag and Drop:  
•  Alternatively, you can drag and drop your files or folders directly into the JioAICloud folder on your desktop. This method will automatically upload the items to JioAICloud. 

Note: The 'Move to JioAICloud' option is not available on macOS. 

Yes, files that are synced from JioAICloud to your local machine indeed occupy physical space on your disk. 

Yes, you have the capability to choose which folders you wish to synchronize from your JioAICloud account to your local machine. Folders that are not synchronized can still be accessed via the JioAICloud website or mobile application. 

You have the option to perform both 'Private Share' and 'Public Link Share' using the JioAICloud app on Mac and Windows. 

To perform a Private Share: 

• Right-click (or double-click) on the desired file or folder. 
• Select 'Private Share' from the context menu. 
• Enter the email addresses of the intended recipients to share the file securely. 

To perform a Public Share: 

• Right-click (or double-click) on the desired file or folder. 
• Choose 'Share Link' from the context menu. 
• Generate and distribute the file as a shareable link. 

To ensure that JioAICloud starts automatically when you boot up your Windows system, follow these steps: 

•  Open the JioAICloud application. 
•  Navigate to the 'Settings' section. 
•  Select the checkbox labeled 'Launch JioAICloud on System Startup.' 

Note: The auto-launch feature for JioAICloud on system startup is not available for macOS. 

To efficiently back up your files and folders to JioAICloud, please adhere to the following steps: 

• Select the desired files or folders, then right-click to access the Windows context menu. 
• From the context menu, choose the 'Move to JioAICloud' option. 

Note: If the JioAICloud root folder is configured for auto-sync, the selected files and folders will be automatically uploaded to JioAICloud. You will then be able to access these files across all devices with JioAICloud installed. 

Once your allocated storage quota is fully utilized, the JioAICloud Windows application will notify you with an alert titled ‘Quota Exhausted’ while the app is running in the background on your PC. 

Additionally, you can monitor your current storage usage by navigating to the Settings section, where you can view the ‘Current Storage on JioAICloud’.

If you are operating a 32-bit version of Windows, this could be the reason you are encountering difficulties installing JioAICloud. From the app version 1.40.0, JioAICloud no longer supports 32-bit Windows operating systems. However, you can successfully install the latest version of the JioAICloud app on a 64-bit Windows OS by following this link. 

If you are using a 64-bit Windows OS and still experience issues with the JioAICloud installation, please contact us at care.jioaicloud@jio.com for further assistance. 

Syncing may be paused because your device's disk space is running low. JioAICloud automatically pauses syncing and sends notifications to prevent any potential issues when your available disk space is low compared to the data being synced.

When your available disk space is low, JioAICloud will automatically pause syncing and send a notification. You’ll also see a notification card in the system tray, where you can choose to resume syncing if you believe there's sufficient disk space.

When your disk space is 100% consumed, syncing will be paused immediately. You will receive a notification indicating that your computer is out of disk space, and syncing cannot continue until space is freed up.

JioAICloud pauses syncing to prevent any potential issues when your device's disk space is low or full. Here's how to manage each situation: 

• Low Disk Space: If syncing is paused due to low disk space, and you believe there’s still sufficient space, you can easily resume syncing by clicking "Continue Syncing" on the system tray card. Otherwise, you can clean up your disk space manually. 
• Out of Disk Space: If your device is out of disk space, syncing cannot proceed until you free up some space. To resolve this, click on "Manage Disk Space" from the system tray card and follow the steps to clean up your device. Once sufficient space is available, you can resume the sync.