JioCloud FAQs


File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesAlbums & Suggested AlbumsSharingSearchSpotlightsDocument Editing & VersioningPrivate FolderDocument ScannerTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC

Login IssuesLoss or Deactivation of Jio Number



After you log in to JioCloud for the first time, all your files that are available on JioCloud will be automatically synced to your Chromebook. However, please note that syncing only syncs the metadata of your content stored in JioCloud, not the actual physical files. Files are only downloaded to the Chromebook when they are manually downloaded by the user or opened for editing.