JioCloud FAQs

Categories

JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance

General

JioTransfer uses the same TLS/SSL encryption as JioCloud, which is applied when information is transferred to the JioCloud servers. At JioCloud, data security is our top priority and we do our best to apply first-class safety measures. All our servers are hosted in a secured Jio Datacenter, and we are empaneled with MeitY. Our cloud is certified with ISO 27001:2013, ISO 20000-1:2011, ISO 27017, ISO 27018 & ISO 20000-9 certifications.