JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


If you have received an email from JioTransfer consisting of a unique sharing link, click on the 'Get your files' button or the link shown below the Download Link text. Clicking on the button or link will redirect you to the JioTransfer website.

If you received a JioTransfer unique sharing link over any other media by someone, just click on the link and you will be redirected to the JioCloud website.

Once you reach the JioTransfer website, you can see all the files which were uploaded by the sender under the link. You can either choose to download specific files by selecting the dropbox against the file and clicking on the 'Download Selected' button or download all files by clicking on the 'Download All' button.