JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



If you have received an email from JioTransfer consisting of a unique sharing link, click on the 'Get your files' button or the link shown below the Download Link text. Clicking on the button or link will redirect you to the JioTransfer website.

If you received a JioTransfer unique sharing link over any other media by someone, just click on the link and you will be redirected to the JioCloud website.

Once you reach the JioTransfer website, you can see all the files which were uploaded by the sender under the link. You can either choose to download specific files by selecting the dropbox against the file and clicking on the 'Download Selected' button or download all files by clicking on the 'Download All' button.