JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


While you upload your files and create your unique file-sharing link, make sure you adhere to the following limits mentioned below:

  • You can upload a maximum file size of up to 2GB per unique sharing link.
  • You can upload up to 200 files per unique sharing link
  • You can create or transfer a maximum of 7 unique sharing links per email address per day
  • You can add a maximum of up to 5 recipient email addresses per link
  • The length of the optional message is 250 characters or less