JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


Please note that the following limits are applicable on downloading files through JioTransfer's unique sharing link:

  • The unique sharing link is valid for 7 days from the time of the creation of the link.
  • A maximum consolidated file size of up to 20GB can be downloaded per unique sharing link per day.
  • A maximum of up to 5000 files can be downloaded per unique sharing link per day.