JioCloud FAQs


File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesAlbums & Suggested AlbumsSharingSearchSpotlightsDocument Editing & VersioningPrivate FolderDocument ScannerTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC

Login IssuesLoss or Deactivation of Jio Number



JioCloud can be accessed via Mobile apps, Web client, Windows Desktop, Mac app or even with a JioPhone. To login, simply use one of the below mentioned options: 

  1. Jio Mobile number: Get OTP on your Jio Number to securely login to JioCloud.
  2. Email OTP: If you have a verified email address on JioCloud.
  3. 3rd Party Login: Using Google, Facebook or Apple ID login.