JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


JioCloud can be accessed via Mobile apps, Web client, Windows Desktop, Mac app or even with a JioPhone. To login, simply use one of the below mentioned options: 

  1. Jio Mobile number: Get OTP on your Jio Number to securely login to JioCloud.
  2. Email OTP: If you have a verified email address on JioCloud.
  3. 3rd Party Login: Using Google, Facebook or Apple ID login.