JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



JioCloud can be accessed via Mobile apps, Web client, Windows Desktop, Mac app or even with a JioPhone. To login, simply use one of the below mentioned options: 

  1. Jio Mobile number: Get OTP on your Jio Number to securely login to JioCloud.
  2. Email OTP: If you have a verified email address on JioCloud.
  3. 3rd Party Login: Using Google, Facebook or Apple ID login.