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File Upload and Auto Backup
Access your files
Boards & Suggested Boards
Free up Device Space
Refer Friends and Earn Free Storage
Contacts Backup, Restore & Merge
Message Backup & Restore
JioCloud on Desktop
JioCloud on STB
JioCloud on Feature Phone
Backup via MyJio App
Loss or Deactivation of Jio Sim/Number
Data Not Found
How can I upload my files on JioCloud?
When does JioCloud trigger backup for the content which I have selected in settings?
I have turned on JioCloud auto backup, but my auto backup has stopped. Why?
What kind of files I can upload to JioCloud?
How does the JioCloud background uploading feature work?
Why are my files not getting uploaded on JioCloud in the background on Android even when I have enabled the auto backup option from Settings?
Your phone may set limits on how much battery or data background apps can use. These limits sometimes delay or block file uploads.
Some of the common Android settings which can impact uploads are:
You may need to change some of these settings for JioCloud to make auto-backup work seamlessly in the background.
How do I disable Battery Optimization for JioCloud on Android?
How do I enable Background Data Usage for JioCloud on Android?
Why are my files not getting uploaded on JioCloud using mobile data on Android?
I have selected some folders from the auto backup settings. Why are these not getting uploaded on JioCloud?
I have disabled some of the folders from the auto backup settings. Why are they still getting backed up on JioCloud?