JioCloud FAQs


File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesAlbums & Suggested AlbumsSharingSearchSpotlightsDocument Editing & VersioningPrivate FolderDocument ScannerTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC

Login IssuesLoss or Deactivation of Jio Number



JioCloud triggers backup of your content as soon as it becomes available on the device. For example, if you have enabled the contacts backup then whenever a new contact is created or a current contact is updated, it’s immediately backed up on JioCloud. Similarly, if you have enabled the backup of camera photos, then backup will start as soon as you click a new photo.