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General
File Upload and Auto Backup
Data Security
Access your files
Boards & Suggested Boards
Document Scanner
File Sharing
File Search
Free up Device Space
Refer Friends and Earn Free Storage
Contacts Backup, Restore & Merge
Message Backup & Restore
User Profile
Storage Details
JioCloud on Desktop
JioCloud on STB
JioCloud on Feature Phone
Backup via MyJio App
Loss or Deactivation of Jio Sim/Number
Login Issues
Data Not Found
Uninstall/Delete JioCloud
Jio Transfer
Further Assistance
How can I upload my files on JioCloud?
When does JioCloud trigger backup for the content which I have selected in settings?
I have turned on JioCloud auto backup, but my auto backup has stopped. Why?
What kind of files I can upload to JioCloud?
Photos, Videos, Contacts, Messages, Audio files, Documents (Word, PDF, Excel, PowerPoint etc.) are some common file types that you can upload in your JioCloud account. JioCloud supports more than 100 different file formats.
How does the JioCloud background uploading feature work?
Why are my files not getting uploaded on JioCloud in the background on Android even when I have enabled the auto backup option from Settings?
How do I disable Battery Optimization for JioCloud on Android?
How do I enable Background Data Usage for JioCloud on Android?
Why are my files not getting uploaded on JioCloud using mobile data on Android?
I have selected some folders from the auto backup settings. Why are these not getting uploaded on JioCloud?
I have disabled some of the folders from the auto backup settings. Why are they still getting backed up on JioCloud?
