JioCloud FAQs

jiocloudenterprisejiotransfer

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesAlbums & Suggested AlbumsSharingSearchSpotlightsDocument Editing & VersioningPrivate FolderDocument ScannerTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature PhoneJioCloud on ChromebookJioCloud PC

General

Photos, Videos, Contacts, Messages, Audio files, Documents (Word, PDF, Excel, PowerPoint etc.) are some common file types that you can upload in your JioCloud account. JioCloud supports more than 100 different file formats.

Features
Enterprise
Pricing NEW
JioTransfer
offers
Downloads

Whoops

JioCloud FAQs

General

Backup and Upload

Features

Account Settings

JioCloud on Devices

Backup via MyJio App

Login / Signup

Data Not Found

Uninstall/Delete JioCloud

Further Assistance

General

General

How can I upload my files on JioCloud?

When does JioCloud trigger backup for the content which I have selected in settings?

I have turned on JioCloud auto backup, but my auto backup has stopped. Why?

What kind of files I can upload to JioCloud?

How does the JioCloud background uploading feature work?

Why are my files not getting uploaded on JioCloud in the background on Android even when I have enabled the auto backup option from Settings?

How do I disable Battery Optimization for JioCloud on Android?

How do I enable Background Data Usage for JioCloud on Android?

Why are my files not getting uploaded on JioCloud using mobile data on Android?

I have selected some folders from the auto backup settings. Why are these not getting uploaded on JioCloud?

I have disabled some of the folders from the auto backup settings. Why are they still getting backed up on JioCloud?