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File Upload and Auto Backup
Access your files
Boards & Suggested Boards
Free up Device Space
Refer Friends and Earn Free Storage
Contacts Backup, Restore & Merge
Message Backup & Restore
JioCloud on Desktop
JioCloud on STB
JioCloud on Feature Phone
Backup via MyJio App
Loss or Deactivation of Jio Sim/Number
Data Not Found
How can I upload my files on JioCloud?
When does JioCloud trigger backup for the content which I have selected in settings?
I have turned on JioCloud auto backup, but my auto backup has stopped. Why?
Backup on your JioCloud account stops automatically in the following cases:
What kind of files I can upload to JioCloud?
How does the JioCloud background uploading feature work?
Why are my files not getting uploaded on JioCloud in the background on Android even when I have enabled the auto backup option from Settings?
How do I disable Battery Optimization for JioCloud on Android?
How do I enable Background Data Usage for JioCloud on Android?
Why are my files not getting uploaded on JioCloud using mobile data on Android?
I have selected some folders from the auto backup settings. Why are these not getting uploaded on JioCloud?
I have disabled some of the folders from the auto backup settings. Why are they still getting backed up on JioCloud?