JioCloud FAQs


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Backup on your JioCloud account stops automatically in the following cases:

  1. When your battery level is low (for example, less than 15%). The backup resumes automatically when the battery level crosses this minimum level mark. 
  2. When you have selected backup network as ‘Only Wifi’ and you are on mobile data.
  3. When there is a mandatory update of the app pending. 
  4. When storage space in your JioCloud account is not sufficient to upload more files.