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To ensure your files are automatically uploaded in the background, you need to allow JioCloud to use data in the background. Otherwise, backups will only occur when the JioCloud app is actively open on your phone.

For devices running stock Android such as Pixel devices, follow these steps to enable background data usage:

• Open Android Settings on your phone.
• Navigate to 'Network & internet'.
• Tap on 'Data usage' and then 'Data saver'.
• If 'Data Saver' is off, no further action is needed.
• If 'Data Saver' is on, proceed to the next step.
• Tap on 'Unrestricted data access'.
• Scroll down and toggle on 'JioCloud'.

For Samsung devices, which have settings that limit background activity, follow these steps to enable background data usage for JioCloud:

• Open Android Settings on your phone.
• Go to 'Connections'.
• Click on 'Data usage'.
• Select 'Wi-Fi data usage'.
• Choose the JioCloud app.
• Enable 'Allow background data usage' for JioCloud.

Similarly, for Xiaomi, Redmi, and Poco devices running Android 10, 11, and 12, adjust the setting that limits background activity as follows:

• Open Android Settings on your phone.
• Select 'Installed Apps' under app settings.
• Find and select the JioCloud app.
• Navigate to 'Permissions'.
• Toggle on 'Background data usage'.