JioCloud FAQs

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General

You can share your files using 2 methods on JioCloud:

1.Public link: Get a link to the file/folder you want to share and send it to required people vis SMS, Social media channels, or Email. Anyone having the link to the file/folder can access your file. Recipients of the link don't need to log in to JioCloud to access the files.

2.Private share: In this option, you can add required people via email or phone number to your share to let them view or edit your files. Only people who are added to your share can view or edit the shared file(s). Users needing access to private share will have to log in to JioCloud to access the files.

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JioCloud FAQs

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Further Assistance

General

General

How can I share files from JioCloud?

How can I share multiple files in JioCloud?

How do I create a Private Share on JioCloud?

How do I create a Public Share/Link on JioCloud and share with others?

How do I unshare my files or folders that I have shared previously on JioCloud?

What are the contents inside the JioCloud section ‘Shared by me’?

What are the contents inside the JioCloud section ‘Shared with me’?

What are the contents inside the JioCloud section ‘Shared Links’?

How can I change the permissions for Private share on JioCloud?

From the list of shared files on JioCloud, can I copy and paste file(s)?

Can I download shared file(s) on JioCloud?

Can I rename a file or a folder in shared files on JioCloud?

What happens when the owner deletes a file or a folder from JioCloud file share?

What happens when a member deletes a file or a folder from JioCloud file share?

What details are present in the JioCloud section having following tabs - File Info, Activity and Comments?

How can I see activities like view, download etc. on my shared items on JioCloud?

How can I see comments on my shared items on JioCloud?

How can I set a password for my JioCloud Public Share Link?

Can I change or remove the password for my JioCloud Public Share Link?

How do I set an expiry date for my JioCloud Public Share Link?

Can I change or remove the expiry date for my JioCloud Public Share Link?

When opening a shared file/folder, the ‘Request access‘ pop-up appears, despite the sender using the correct email ID. How can I access the file/folder?