JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



The document scanning process on JioCloud involves multiple steps:   

  1. Clicking or selecting photos: You can use device camera to click photos of physical document or you can choose to select images from your gallery. You also get option to adjust the photo boundaries to ensure you select what is required.
  2. Photo editing: There are multiple options to edit your photos to make it better.  You can rotate your photos, add filter, adjust boundaries and reorder the pages.
  3. Save and Share: You have flexibility to save the images as PDF or JPEGs. Files are automatically uploaded to JioCloud and you can share it to anyone using our share feature. The PDFs can be quickly accessed from 'My Files' -> 'My Scans' section. JPEGs will be available in the ‘Photos’ section.