JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



JioCloud uses TLS/SSL encryption, applied when information is transferred from JioCloud clients (Android, iOS, Web etc.) to the JioCloud servers. At JioCloud, data security is our top priority and we do our best to apply first class safety measures. All our servers are hosted in secured Jio Datacenter, and we are empaneled with MeitY and our cloud is certified with ISO 27001:2013, ISO 20000-1:2011, ISO 27017, ISO 27018 & ISO 20000-9 certifications.