JioCloud FAQs

Categories

JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance

General

Data privacy and integrity are taken very seriously by JioCloud. Under no circumstances, the user’s personal data is shared with any other individual or third party. Only user himself can share his data with other users if he desires by using application sharing feature.

Additionally, for enhanced security, users can optionally setup passphrase-based lock in JioCloud app on Android, iOS and Web application clients.