JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



Data privacy and integrity are taken very seriously by JioCloud. Under no circumstances, the user’s personal data is shared with any other individual or third party. Only user himself can share his data with other users if he desires by using application sharing feature.

Additionally, for enhanced security, users can optionally setup passphrase-based lock in JioCloud app on Android, iOS and Web application clients.