JioCloud FAQs

Categories

JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance

General

JioCloud application and hosting infrastructure follow best security practices. JioCloud uses SSL encryption for all application traffic between JioCloud clients and servers. Our application infrastructure is hosted on secure Jio Datacenter. As mentioned earlier, we are empaneled with MeitY and our cloud is certified with ISO 27001:2013, ISO 20000-1:2011, ISO 27017, ISO 27018 & ISO 20000-9 certifications.