JioCloud FAQs

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General

JioCloud application and hosting infrastructure follow best security practices. JioCloud uses SSL encryption for all application traffic between JioCloud clients and servers. Our application infrastructure is hosted on secure Jio Datacenter. As mentioned earlier, we are empaneled with MeitY and our cloud is certified with ISO 27001:2013, ISO 20000-1:2011, ISO 27017, ISO 27018 & ISO 20000-9 certifications.

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General

What are the security features adopted by JioCloud system administrator to ensure data integrity and Security?

What are the measures adopted to protect the data privacy and integrity of the JioCloud user?

Can some third party access the data stored in the JioCloud without permission and knowledge of the JioCloud user?

What are the measures adopted by the JioCloud administrator to prevent breach of data security and data breach?

Post login, is there any additional security option available on JioCloud besides Device lock?

How do I set a Passphrase for my JioCloud account?

How do I disable a Passphrase for my JioCloud account?

How do I reset a Passphrase for my JioCloud account?

If I enable a passphrase for my JioCloud account, will it be enabled on all the devices I use to login to JioCloud?

When I disable the passphrase for my JioCloud account, can I enable it back with the same passphrase?

Where is the server of JioCloud located in India?