JioCloud FAQs


File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerSharingSearchTagsFree up Device SpaceData Export

User ProfileStorage DetailsData SecurityRefer Friends & Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Number



JioCloud application and hosting infrastructure follow best security practices. JioCloud uses SSL encryption for all application traffic between JioCloud clients and servers. Our application infrastructure is hosted on secure Jio Datacenter. As mentioned earlier, we are empaneled with MeitY and our cloud is certified with ISO 27001:2013, ISO 20000-1:2011, ISO 27017, ISO 27018 & ISO 20000-9 certifications.