Whoops

JioAICloud implements robust security protocols to safeguard data integrity and confidentiality. We utilize TLS/SSL encryption to secure data transmissions between JioAICloud clients (including Android, iOS, and web applications) and our servers. Data security is paramount at JioAICloud, and we employ stringent safety measures to uphold it. Our servers are hosted in highly secure Jio Data Centers, and we are accredited with MeitY. Additionally, our cloud infrastructure holds certifications for ISO 27001:2013, ISO 20000-1:2011, ISO 27017, ISO 27018, and ISO 20000-9, underscoring our commitment to exceptional security standards.

JioAICloud places the highest priority on the protection of data privacy and integrity. The platform rigorously ensures that user personal data remains confidential and is not disseminated to any third parties or unauthorized individuals under any circumstances. Users have the exclusive ability to share their data with others solely through the application's designated sharing feature if they so choose. 

Furthermore, to enhance security, JioAICloud provides an optional passphrase-based lock feature, available on Android, iOS, and web application clients. This additional layer of protection enhances the safeguarding of user accounts and their associated data. 

No, third parties cannot access the personal data stored by users on JioAICloud without their explicit permission and knowledge.  

JioAICloud adheres to industry-leading security protocols to mitigate risks related to data breaches. The platform employs SSL encryption to secure all data transmitted between JioAICloud clients and servers. Additionally, our application infrastructure is housed within the highly secure Jio Data Center. Furthermore, JioAICloud has achieved multiple certifications, including ISO 27001:2013, ISO 20000-1:2011, ISO 27017, ISO 27018, and ISO 20000-9, affirming our commitment to robust security and compliance standards. 

Yes, JioAICloud offers an additional layer of security through the option to enable Passphrase-based protection for your account. This allows you to establish a robust alphanumeric password for enhanced security. 

On the JioAICloud Android and iOS apps: 

• Navigate to the 'Security' option (Settings -> Security). 
• Select ‘Custom Passphrase’ from the Security section. 
• You will then be prompted to set an alphanumeric passphrase. Once established, it will be activated. 

On the JioAICloud website: 

• Access the 'Profile Page' by clicking on your username in the hamburger menu. 
• Enable the 'Custom Passphrase' toggle. 
• This action will present an option to set an alphanumeric passphrase. Once configured, it will be applied. 

To disable the passphrase on the JioAICloud Android and iOS apps, follow these steps: 

• Navigate to the Security option (Settings -> Security). 
• In the 'Security' section, you will find a list of options. Select either 'None' or 'Device Lock' to deactivate the custom passphrase. 

For the JioAICloud website: 

• Access the 'Profile Page' by clicking on your username in the hamburger menu. 
• On the Profile Page, locate the toggle switch for 'Custom Passphrase' and turn it off. 
• You will be prompted to enter your current passphrase for verification purposes. Once entered correctly, the passphrase will be disabled across all your devices. the custom passphrase. 

To reset your passphrase on the JioAICloud Android or iOS apps: 

• Navigate to the Security section by selecting Settings followed by Security. 
• In the Security section, you will find a list of options. If you have previously set and enabled a Custom Passphrase, an option labeled Reset passphrase will appear below it. 
• Tap on Reset passphrase to initiate the process of resetting your passphrase and establishing a new one. 

To reset your passphrase on the JioAICloud website: 

• Access your Profile Page by clicking on your username in the hamburger menu. 
• On the Profile Page, if you have set and enabled a Custom Passphrase, you will find the Reset passphrase option located beneath the Custom Passphrase section. 
• Click on Reset passphrase to proceed with resetting your passphrase and creating a new one. 

Yes, once you activate the passphrase feature for your JioAICloud account, it will be enforced on all devices used to access JioAICloud. 

When reactivating passphrase protection for your JioAICloud account, you are required to enter a new passphrase. However, you are permitted to use the same passphrase that you previously utilized. 

JioAICloud is hosted in the Jio Datacenter located in Jamnagar, India.