JioCloud FAQs

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General

On JioCloud Android & IOS apps, go to the Security option (Settings -> Security). The ‘Security’ section will show a list of options. If you have already set and enabled your Custom Passphrase, you will see an option ‘Reset passphrase’ below it. Tapping on it will show the option to reset the passphrase and set a new one.

On the JioCloud website, go to the Profile Page, by clicking on your username in the hamburger menu. If you have already set and enabled your Custom Passphrase, you will see an option ‘Reset passphrase’ below the ‘Custom Passphrase’ option in the Profile Page. Tapping on it will show the option to reset the passphrase and set a new one.

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General

What are the security features adopted by JioCloud system administrator to ensure data integrity and Security?

What are the measures adopted to protect the data privacy and integrity of the JioCloud user?

Can some third party access the data stored in the JioCloud without permission and knowledge of the JioCloud user?

What are the measures adopted by the JioCloud administrator to prevent breach of data security and data breach?

Post login, is there any additional security option available on JioCloud besides Device lock?

How do I set a Passphrase for my JioCloud account?

How do I disable a Passphrase for my JioCloud account?

How do I reset a Passphrase for my JioCloud account?

If I enable a passphrase for my JioCloud account, will it be enabled on all the devices I use to login to JioCloud?

When I disable the passphrase for my JioCloud account, can I enable it back with the same passphrase?

Where is the server of JioCloud located in India?