JioCloud FAQs

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General

On JioCloud Android & IOS apps, go to the Security option (Settings -> Security). The ‘Security’ section will show a list of options. Tapping on ‘None’ or ‘Device lock’ will help you disable the Custom Passphrase.

On the JioCloud website, go to the Profile Page, by clicking on your username in the hamburger menu. From the Profile page, turn off the toggle for ‘Custom passphrase’. On turning off the toggle, you will be asked for your existing passphrase for security purposes. Once you enter the existing passphrase successfully, the passphrase would be disabled from all your devices.

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General

General

What are the security features adopted by JioCloud system administrator to ensure data integrity and Security?

What are the measures adopted to protect the data privacy and integrity of the JioCloud user?

Can some third party access the data stored in the JioCloud without permission and knowledge of the JioCloud user?

What are the measures adopted by the JioCloud administrator to prevent breach of data security and data breach?

Post login, is there any additional security option available on JioCloud besides Device lock?

How do I set a Passphrase for my JioCloud account?

How do I disable a Passphrase for my JioCloud account?

How do I reset a Passphrase for my JioCloud account?

If I enable a passphrase for my JioCloud account, will it be enabled on all the devices I use to login to JioCloud?

When I disable the passphrase for my JioCloud account, can I enable it back with the same passphrase?

Where is the server of JioCloud located in India?