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Data Security

How can I reset a Passphrase for my JioCloud account?

To reset your passphrase on the JioCloud Android or iOS apps: 

  • Navigate to the Security section by selecting Settings followed by Security. 
  • In the Security section, you will find a list of options. If you have previously set and enabled a Custom Passphrase, an option labeled Reset passphrase will appear below it. 
  • Tap on Reset passphrase to initiate the process of resetting your passphrase and establishing a new one. 

To reset your passphrase on the JioCloud website: 

  • Access your Profile Page by clicking on your username in the hamburger menu. 
  • On the Profile Page, if you have set and enabled a Custom Passphrase, you will find the Reset passphrase option located beneath the Custom Passphrase section. 
  • Click on Reset passphrase to proceed with resetting your passphrase and creating a new one.