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Data Export

To export your data from JioCloud, please follow these steps: 

  • Access JioCloud: Log in to your account on the JioCloud platform. 
  • Navigate to Profile: Click on your profile icon located in the left menu to access the Profile Section. 
  • Initiate Export: In the "Export Data" section, select the "Create New Export" option. 
  • Select Data: Choose the specific data you wish to export and click "Next". 
  • Specify File Size: Determine the maximum file size for the export and click "Next". This setting will segment your export into zip files of the chosen size. 
  • Name Your Export: Enter a name for your export and click "Finish Export". 
  • Receive Notification: You will receive an email notification upon completion of the export, including a link to download your data. 

Note: Exporting your JioCloud data creates a duplicate of your data, but does not remove it from your JioCloud account. 


After the export process is completed, please adhere to the following steps to download your data: 

  • Navigate to the Profile Section of your JioCloud account. 
  • Select "View Export History" under the "Export Data" section to access the "Export History" page. 
  • On the "Export History" page, you will find a comprehensive list of all your exports, including their sizes, export dates, and expiration details. 
  • Additionally, you will receive an email notification at your registered address containing a link to download the export. 
  • Note that the export link remains valid for 7 days. Click on the "Download Data" button in the email to be redirected to the "Export History" page on JioCloud after logging in. 
  • To download the exported data, expand the details of the relevant export. You will then see multiple zip files with an option to "Download"

Please note: The "Download" button will only be available for exports that have not yet expired.

To export specific data from your JioCloud account, please follow these steps: 

  • Navigate to the Profile section of your JioCloud account and select the "Create New Export" option within the "Export Data" area. 
  • In the initial step, choose the type of data you wish to export:  
  • To export all data, select "Everything on JioCloud." 
  • To export files or folders, choose "Files & Folders" and then select the desired folders. 
  • If you wish to export all files located in the JioCloud root directory, select the "All Files in Root" option. 
  • Click "Next" to advance to the subsequent step and complete the data export process. 

The file chunk size plays a crucial role in managing the export process by dividing large datasets into multiple, more manageable parts. This division facilitates the downloading process, especially for substantial amounts of data. For example, if you are exporting 10GB of data and select a chunk size of 2GB, the export will be divided into five separate files, each approximately 2GB in size. This approach ensures that the data is more accessible and easier to handle. 

To view the complete list of exports for your JioCloud account, please follow these steps: 

  • Navigate to the Profile section of your JioCloud account by selecting your profile icon located in the left-hand menu. 
  • In the "Export Data" section, click on the "View Export History" option. 
  • On the "Export History" page, you will find a detailed list of all your exports, including their sizes, export dates, and expiration information.