JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


You can merge duplicate contacts using the merge feature on JioCloud. To access the merge option, go to the 'Contacts' section, click on top-right menu and tap on merge option. If there are duplicates contacts to be merged then they will be shown to you. You can merge individual duplicates or merge all duplicates. 

Two contacts are considered duplicate when either one matches: 

  1. First name and Last name 
  1. Mobile or Phone number 
  1. Email Id