JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


On the JioClous Android or IOS apps, you can either setup auto back-up of contacts or manually upload the contacts as required.

Go to 'Settings' -> 'AutoBackup' option to setup auto back-up of contacts. This option will ensure any change in your contacts on the device will always be automatically synced to JioCloud server.  

To manually upload your contacts, go to Contacts tab on your mobile device and click the backup icon at the bottom right corner to manually upload your contacts.