JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


Boards on JioCloud are a smart & fun way to collect, organize and share memories with your loved ones. 
You can make a Board for you holiday trips, birthday parties, weddings, group projects or anything similar.  

You can add photos, videos, music or documents in a Board and ask your family or friends to join your board to collaborate. Others can view your files, and also add their files in your board. Board members can also add comments to the board to start a conversation.