JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


On JioCloud, a Board can be created by just providing a name for it. Once a Board is created, you can add your files in it as well as invite others to add files. 
To create a Board in your mobile app, click on the 'Boards' tab, at the bottom of the screen -> Click on '+' icon -> Add a name (eg. Goa Trip) -> Click on ‘Create’.

On Web, click on ‘Boards’ from left menu -> Click on the '+' icon -> Add a name.