JioCloud FAQs


JioCloud FAQs - Categories

  • General

  • File Upload and Auto Backup

  • Data Security

  • Access your files

  • Boards & Suggested Boards

  • Document Scanner

  • File Sharing

  • File Search

  • Free up Device Space

  • Refer Friends and Earn Free Storage

  • Contacts Backup, Restore & Merge

  • Message Backup & Restore

  • User Profile

  • Storage Details

  • JioCloud on Desktop

  • JioCloud on STB

  • JioCloud on Feature Phone

  • Backup via MyJio App

  • Loss or Deactivation of Jio Sim/Number

  • Login Issues

  • Data Not Found

  • Uninstall/Delete JioCloud

  • Jio Transfer

  • Further Assistance


You can add files which are already backed up on JioCloud, or directly upload files from your device to a Board. 
Once the Board is created, click on the '+' icon -> Select upload from 'Gallery' to upload files directly to Board from your device, select 'JioCloud' to add files already backed-up on JioCloud,  select 'Camera' to click and add photos; or 'Scan your document' to open camera for document scanning.