JioCloud FAQs

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General

If you are logged into MyJio and JioCloud with 2 different accounts on same mobile device, then you’ll be prompted to logout from one of the app. MyJio and JioCloud should be using same account on single device. If you still want to use different accounts, we recommend you access only 1 application at a time, keeping other application in killed state.

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JioCloud FAQs

General

Backup and Upload

Features

Account Settings

JioCloud on Devices

Backup via MyJio App

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Further Assistance

General

General

Can I use MyJio app to backup my data instead of JioCloud?

What will happen if I have a different account on MyJio and JioCloud?

What type of data can I backup on MyJio app?

How do I see my JioCloud files which were backed up from the MyJio app?

What happens if I have both MyJio app and JioCloud apps installed on my phone?