JioCloud FAQs

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General

Login into the MyJio app using your Jio mobile number and OTP. After successful login, go to Cloud tab and then click on Files icon at the bottom of the screen, and you will see all your files there.

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JioCloud FAQs

General

Backup and Upload

Features

Account Settings

JioCloud on Devices

Backup via MyJio App

Login / Signup

Data Not Found

Uninstall/Delete JioCloud

Further Assistance

General

General

Can I use MyJio app to backup my data instead of JioCloud?

What will happen if I have a different account on MyJio and JioCloud?

What type of data can I backup on MyJio app?

How do I see my JioCloud files which were backed up from the MyJio app?

What happens if I have both MyJio app and JioCloud apps installed on my phone?