JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



Yes, JioCloud backend enables MyJio app to let users backup their content in JioCloud. To enable backup from MyJio app, go to the app and visit ‘JioCloud’ tab. If you are an existing JioCloud user, you’ll be able to see your storage quota and storage consumed on the dashboard. If you aren’t an existing JioCloud user, you’ll be prompted to select the data type to start the auto backup.