JioCloud FAQs

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General

Yes, JioCloud backend enables MyJio app to let users backup their content in JioCloud. To enable backup from MyJio app, go to the app and visit ‘JioCloud’ tab. If you are an existing JioCloud user, you’ll be able to see your storage quota and storage consumed on the dashboard. If you aren’t an existing JioCloud user, you’ll be prompted to select the data type to start the auto backup.

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JioCloud FAQs

General

Backup and Upload

Features

Account Settings

JioCloud on Devices

Backup via MyJio App

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Data Not Found

Uninstall/Delete JioCloud

Further Assistance

General

General

Can I use MyJio app to backup my data instead of JioCloud?

What will happen if I have a different account on MyJio and JioCloud?

What type of data can I backup on MyJio app?

How do I see my JioCloud files which were backed up from the MyJio app?

What happens if I have both MyJio app and JioCloud apps installed on my phone?