JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



Please note that your JioCloud files are stored in the same folders where you have uploaded them. However, 'My Files' screen has Photos, Videos, Audio, Documents and Offline files sections which are just filters based on file type. 
To view your folders, go to 'My Files' -> 'All Files' screen, and click on the desired folder to view the files.