JioCloud FAQs

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General

Please note that your JioCloud files are stored in the same folders where you have uploaded them. However, 'My Files' screen has Photos, Videos, Audio, Documents and Offline files sections which are just filters based on file type.
To view your folders, go to 'My Files' -> 'All Files' screen, and click on the desired folder to view the files.

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JioCloud FAQs

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Further Assistance

General

General

Why do my uploaded photos on JioCloud look different from the ones I have in my device?

I do not see my uploaded content on JioCloud. Why is that so?

I have uploaded the files in different folders on JioCloud. Why do I see all photos mixed up in ‘Photos’ section in ‘My Files’?

Can I view a document in the JioCloud app?

How can I recover my deleted JioCloud files?

How do I delete a file permanently from JioCloud?